This eLicenser number has already been registered by another user

I have been using WaveLab since WaveLab 4 using my USB elicencer up to 11.1. I would like to upgrade to WaveLab 11.2 using the new software licencer. I have been told that my eLicenser number has already been registered by another user. What can I do? Thank you.
Regards,
Daniel

You need to contact the official Steinberg support for this kind of issue.

1 Like

What are the steps you have taken? Your post is lacking details.

Have you checked your MySteinberg account for a “voucher”?