Track & FX Insert preset window size problem

Cubase
,
1

Hi,

I am having problems getting the track preset window to display correctly. I try to add a track preset to a track and I am presented with a truncated version of the track preset window (see the image). I am aware of the topic that is related to this ( Bug: 'Add track using preset' window's layout is in mess )

I can tell you that so far I’ve tried:

  • Using the Window Manager (this is not possible as the track preset window disappears when I try to open it)
  • Opening in safe mode with preferences disabled. No change.
  • Editing the Defaults.xml file contained in %appdata%\Steinberg\
  • Renaming the defaults.xml file

None of these have worked. How can I get this working again? Thanks

cubase 15 track preset dialogue error
cubase 15 track preset dialogue error1270×610 37.6 KB

3

Hi,

I am having problems getting the track preset window to display correctly. I try to add a track preset to a track and I am presented with a truncated version of the track preset window (see the image). I am aware of the topic that is related to this ( Bug: 'Add track using preset' window's layout is in mess )

I can tell you that so far I’ve tried:

  • Using the Window Manager (this is not possible as the track preset window disappears when I try to open it)
  • Opening in safe mode with preferences disabled. No change.
  • Editing the Defaults.xml file contained in %appdata%\Steinberg\
  • Renaming the defaults.xml file

None of these have worked. How can I get this working again? Thanks

cubase 15 track preset dialogue error
cubase 15 track preset dialogue error1270×610 37.6 KB

To add, this problem also happens with my Inserts FX Chain presets window.

image
image1242×656 21 KB

I’ve tried all of the suggestions I could find. It’s still happening… making it difficult to continue using Cubase. At this stage I am wondering if I should report this as a fault.

It’s happening regardless of scaling settings. Running a 4k monitor@ 3840x2160

Is there anyone out there with a solution?

4

I don’t understand what is wrong. What is the expected behavior? I don’t see anything wrong with the screenshots.

5

The far-right part of the window is clipped. It should look like this:

image
image1073×550 99.1 KB

@robjwales What happens when you grab the window from the upper-left corner and try to enlarge it?

6

@XLColdJ I see the direction arrows. I can then hold-click and drag the left-side left and right. The filters window resizes, but truncated right edge of the results window remains. This is also the case if I try to drag the central divider between filters and results.

If I try to drag the right-hand truncated side of the window, I get no arrow, and no options. As is the same if I attempt to drag the bottom of the window.