Transfer of Steinberg licensing product to another ID account

Hello everyone, I woul like to ask for help, because I am in the same situation. My father before death created a Steinberg ID for himself and another one ID for me as his son for educational purposes. He bought via his Steinberg ID account an upgrade to Cubase 12 pro for my actual version of Cubase 10.5 AI registered on my account. The problem is that via my account I have activated Dorico Elements 4 which I am using and the uprgaded version of Cubase can be activated via father’s profile. So now I have a Dorico Elements 4 and a Cubase 12 pro on my computer but both cannot be activated at same time, because the licensing is stored on two different accounts. It is possible to transfer the license of Cubase 12 pro to my Steinberg ID or merge profiles into one common ? Both accounts include same personal data. Because of sudden death of my father I have problem to solve this situation and need both products for studying I would be thankful for any help.

Welcome to the forum, Robert. If you could send me a direct message (click on the little circle with my photo in it, then click the blue Message button) with the details of both your and your father’s Steinberg ID accounts, I can ask my colleagues in our support team to help you.

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I have the same problem. I need Spectra layers10 on same account as
cubase 12; to use spectra layers as an extension.

I have the same problem.So how do you solve the problem? Changing account frequently is really annoying. :face_exhaling:

Hi,I have the same problem.It’s about my cousin who passed away last year.He left his account to me.I purchased an upgrade on cubase pro 13 via my cousin’s account,and there also is a dorico 5 in his account.But I purchased the Halion 7 few days ago via my own account.Now I find that I can not activate these three product at the same time.Could you please to help me to resolve it?

Welcome to the forum, @eight1900. If you send me a private message with details of the various accounts involved, I will pass your enquiry on to our support team and ask them to assist you.

Thank you for your reply.Where should I send those details to you?
Thank you for your reply.Where should I send those details to you?

You can send them to me in a private message by clicking on my name and then clicking Message, or you can email me at d dot spreadbury at steinberg dot de.

Ok,I’m trying.

Hi!
I have the same problem. Accidentally I registered my recently purchased Dorico 5 and Absolute 6 softwares to a wrong account, I need help with transferring the licenses to my curent account. I will write an e-mail, and thanks for your help in advance.