Transfering my license onto a new laptop

Hey guys,

I’m having problems transfering the license across to my new laptop. I downloaded the e-licenser to get the new activation code, which was then sent to my email… however when I try and enter the new activation code in elicenser/Cubase startup it says that it’s already been used… so I’ve mucked up somewhere. So ideally I need another new activation code sent out but I can’t find how to do it.

I emailed support on Friday and still haven’t heard back yet. Which is annoying cause I really want to get going on my new machine.


Hi and welcome,

If your license is stored at the USB-eLicenser (Cubase Pro and Cubase Artist for sure; other Cubase only if you transferred it from the Soft-eLicenser to the USB-eLicenser manually), just plug it in to the new computer and Cubase will start.

If your license is stored at the Soft-eLicenser (Cubase Elements, LE and AI by default), go thru the Reactivation process, please.