Transferring license to Mac

[Mod edit: duplicated thread merged]

Hi, I’ve installed Elements 9 on my Win PC, but I really need it on my iMac. How do I transfer the license please.
Uninstalling it didn’t work for some reason.

Thanks,
Dave

Hi I just bought Cubase 9 Elements. I installed it on my Win PC but I really want it on my iMac. How do I transfer the license?
I can’t have two registered licenses for the same software, so I’ll need to delete one from the Windows e-licenser and install it on the mac, but how do I do it? I don’t want to buy a whole new license because of a simple mistake.
Thanks,
Dave.

Hi Zot,

You can reactivate your license by using your MySteinberg account.
Please have a look here: https://helpcenter.steinberg.de/hc/en-us/articles/206530004

Cheers,
Jochen

Hi,

Just go thru the Reactivation process, please.

Thanks, I’ll give it a try.

Hi, unfortunately ‘remove license’ is all greyed out on my PC so I can’t select it. It won’t accept the license on my mac as it says I can only use it once!
This is driving me a little nuts. Please help!
Dave

Hi,

Follow these steps, please.

Have you followed the reactivation process as described in the links provided by Jochen and Martin?

Regards. :sunglasses: