Tried to order upgrade and won't take your payment?

Wondered if others out there are experiencing trying to upgrade and the online won’t take payment? Saw that asknet replaced by Nexway? Bank says it’s the ‘node’ from STeinberg that won’t accept payment and have to talk to someone. Anyone got a phone number?

Have you tried to submit a ticket in the shop? Support : Steinberg - Online Shop Support by asknet

No I haven’t tried submitting a ticket in the shop. I’ll take a quick look.