Trigger pads for halion sonic not saved within cubase

It seemed to work for a few weeks at first, but now every time I reload cubase, trigger pads for Halion city (from halion sonic) play as single notes and not chords.

  • And if I do a quick learn trigger note for each pad/chord on halion sonic2, then it plays fine, but after saving program and restarting, it’s playing single notes again.