When I update Dorico for iPad I get the “Unlock all premium features for life” screen. The one-time payment is listed as 119.99 (Euros?), though I’m in the U.S. (first thing you should change so we don’t have to convert). More importantly, when I click on the red 119.99 Euro button - nothing happens - the only option is to “Skip for now” (so you might be missing out on many “impulse buys”).
As for Dorico 4 for Mac: I downloaded the 4.1 update and installed it. When I open Dorico I get a message saying “Launching Steinberg Activation Manager” (which it doesn’t) and to then “follow the prompts”. When I launch it manually, it lists my existing Dorico Pro 4 purchase where it says “Activated”, with the option to “Deactivate” (with no other prompts to do anything). There are no products that are NOT activated. However, if I close this and try re-opening Dorico, it gives me the same message to launch the Activation Manager again (in an endless circle, etc.).
I’m presuming I may be able to figure out some workarounds (I will try re-starting my computer) but just wanted to alert you that the upgrade procedure in it’s present form appears pretty rough and might be a deterrent to getting people to upgrade in a hurry (especially the lifetime iPad option which I’m guessing many might opt for).
I should add: I’m on a 2019 Macbook Pro running the latest version of Monterey; and my iPad is an M1 iPad Pro running the latest 15.5.
[UPDATE]: I tried re-starting my Mac and also re-installing the Steinberg Activation Center. Now I see an exclamation mark to the upper right and the option to “Sign In”. However, if I click there I get a message saying: “Signing in with a Steinberg ID will discard all offline licenses from this computer. Do you wish to proceed?” If I choose “cancel” and try opening Dorico 4 again while the Activation Center is open, Dorico repeatedly crashes upon loading before it opens. Frustrating as I have a 24 hour deadline which requires Dorico so I welcome any help in getting it working.
[UPDATE]: Ran Steinberg Download Assistant and re-downloaded Dorico (still didn’t work); ran Onyx and re-started - Dorico 4.1 finally opened. Still can’t figure out how to pay you for Dorico for iPad Perpetual License however (sorry for the long play-by-play).
- D.D.