U22C disconnecting during zoom calls

During recorded zoom calls, the mic input through my u22c keeps switching to computer input/output. Sometimes it switches back on by itself, sometimes I have to unplug and replug it.

It seems to disconnect from my entire computer, because I don’t see the steinberg available in System preferences.

This is a new computer and I didn’t install the driver and other program like I did on my old computer. Could that be the issue? If so, I don’t thikn I have those papers anymore. How can I get those programs again?

Thanks for your help!


Hi Dan
Here you go:)