UI frozen but audio still plays back

WaveLab
1

I tried searching for this on here but didn’t see any topics exactly like it so apologies if it’s been asked a bunch already.

I’m new to Wavelab but was working fine in it for a few hours then out of nowhere the UI would freeze when I hit play but audio is still playing back. I can see signal in my outboard gear and hear the audio playing as well. When I hit stop the meters fall and the UI comes back, I’m able to move stuff around, click in menus etc as you would expect.

I’ve rebooted the computer and wavelab multiple times now with no luck.

Thanks in advance.

Windows 11
12th Gen Intel(R) Core™ i9-12900K 3.20 GHz
64.0 GB RAM

2

Mac or Windows? I would reset all preferences anyway, by erasing the folder:

Windows 10/11
C:\Users[UserName]\AppData\Roaming\Steinberg\WaveLab Pro 12\

Mac:
/Users/YourName/Library/Preferences/WaveLab Pro 12/

1 Like
3

Hi, I’m on windows 11.

I’ll give that a shot today and then report back. thanks

4

That seems to have done the trick. I sure hope that I don’t have to do this often!

Thank you.

5

Hi, I’m having a similar issue again, except this time it’s just my meters that stop playing back while audio continues. If I hit stop, then play again, the meters start as expected but will pause/freeze after a few seconds.

If I remove all the preferences as you mention in your post above, will that get rid of my templates and presets that I’ve saved?

Thank you
J

6

Ah, it seems when the resampler is enabled this happens. Turned it off and all is well. Does that add quite a bit of processing while using playback inside of Wavelab?

7

No. This is rather a timing issue I guess, because when resampling, the number of input samples is different than the number of output samples.

8

What do you mean exactly by ‘timing issue’ ?

9

Internal technical stuff. In short, the meter does not find the data to display in time.

10

I see. Is there a fix for this? It’s currently not usable unless I keep hitting stop/play to reset it.

Starting to think its a clock issue on my end the more I toy around with it and troubleshoot here.

11

Well, I can’t reproduce. What resampler settings are you using? What plugin? And when the plugin is located in the Master Section?

12

No plugin, I’m using wavelab pro 12 and turning the Resampler on in the Master section. Files are 48 and I’m resampling to 44.1

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13

So, what meters are not working?
And what is your ASIO sample block size in the Audio Connection dialog?

14

Spectrometer, Spectroscope, level meter, loudness meter, wavescope, etc. are the ones that stop working.

The master levels meter and the track meters to the left of the tracks playback fine.

Here’s a screenshot from the audio connection dialog.

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15

Click the Control Panel to know the ASIO Block size.

16

Sorry, here you go.

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17

However when I turn on resampling and hit play, this changes.

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18

I have almost the same hardware device (REM UFX+) and also use 512 as block size. And when I play a 96k file and use the 48k for the resampler, all is OK.
What is the sample rate of your file?

19

It’s a 48k/24bit file. Attaching here in case you want to try it on your end.

20

All is OK here. But why do you use the Resampler at all? I mean, why don’t you let WaveLab play your file as 48k? The RME will adapt.

This is what I use:

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