Hi.
I’m new to Steinberg and Dorico.
I’m trying to install Dorico Pro 5 on an HP Windows 11 laptop. The Steinberg Download Manager will not open for some reason. I downloaded Dorico without the DM and the following warning apears,
"An essential component used by Dorico for playback has not been found.
This component is installed by the Dorico application installer. Please quit Dorico, run the Steinberg Download Assistant, and reinstall the Dorico application installer."
Can anybody help, please? Many thanks in advance.
HP Pavilion Laptop 15 2021.
AMD RYZEN 5000 Series, 256GB SSD
Dave Payn
Welcome on board Dave! 
To get for sure all you need, Download Assistant is important: try first to re-install it from Steinberg Download Assistant | Steinberg and solve the issue that prevents it to work.
The message tells you what important component is missing?
I would say the first three are important, but only the first is required…
Hi Alberto.
Thanks for the reply and welcome! At the moment I can’t see what the issue is with the installer but I’ll keep plugging away. The playback component is missing.
Regards,
Dave
Dave, welcome to the forum. Please do Help > Create Diagnostic Report from within Dorico and attach the resulting zip file here. We should be able to see which files are missing.
