Unable to select any ASIO driver

It’s been more than 2 weeks now that I asked the question to the Steinberg helpdesk without any answer from these amateurs. So I turn to the forum. Thank you in advance for your help.
The Steinberg UR 22 MKII let me down.
I replaced it with a Presonus AUDIOBOX USB 96.
While the Presonus works perfectly well as it now handles Windows 10 PC sound, it has become impossible to select any ASIO driver from the audio connection menu. The Generic Low Latency ASIO driver is selected in the configuration menu.

I don’t know what was your issue with the UR22mkII, but you probably need to install the drivers or the control software for your audio interface.

Done. That’s the point. The audio interface works perfectly for it now controls the sound of the PC.

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I forgot to thank you for your answer.