Unknown error installing Steinberg library

Unknown error installing Steinberg library. The libraries aren’t installing even when you go to the executable file; it’s giving this error

Hi @djmarcelorivera,

Please be more specific. What happens by following the advises the error message is giving you?

Cheers,
Jan

Just as an aside you might want to take a look at the Snipping Tool that comes with Windows. It produces screen-grabs that are much easier to see & simpler to use than photographs are.

There’s a tiny red triangle at the top right of the manager window - it usually tells you what issues may exist.

Sample banks are not being saved to the folder and are not being recognized by the library. What should I do?

@djmarcelorivera

Unfortunately, that is not really more specific. Therefor, I can only guess what the issue is.

To solve the problem as soon as possible, I recommend getting in contact with our support department. Please have a look here:

Cheers,
Jan