Unmuting a channel = Freeze Checking Licenses?

Well this is a new one, Steinberg is very creative at finding new ways to keep people from being productive using their software.

Un-mute a channel means hey, your whole project just might freeze up, and probably will! Ah, the fun never ends, does it?

What the hell is this all about?


Cubase becomes instantly frozen, and there is only the option to once again forcibly close it and open it again. That’s more fun than actually working on your mixes, right?

My system… is it not enough to run this software?

Windows 11
32.0 GB RAM
13th Gen Intel(R) Core™ i9-13900 2.00 GHz

Is it a self build system?

No, off the shelf from Dell.

This keeps happening, and I’ve really had it with Cubase.

I have set auto backups for every two minutes, I bet you’ll guess what also does not work.

I have an album’s worth of material I need to master for release, I have been using Cubase for about 10 years.

Once I manage to release my material, I will never use Cubase again, I have a copy of Reaper and so far, Zero issues there.


Most probably some plug-in is failing. Please, make sure all your plug-ins are up to date.

Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 13:
    procdump64 -e -h -t Cubase13

Nuendo 13:
procdump64 -e -h -t Nuendo13

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.