Update 5.1.1 doesn't work on W7/64

[riwe]

@Robbie Ost

also had the crash upon starting the installer…

system:
win7 64, N32 and 64 installed.
MB: ASUS Crosshair Formula IV (AMD Chipsets), Phenom II 1090 Sixcore…8 gig Corsair Ram
ALl settings are normal NO overclocking!
First time ever i had a problem like that, running since Nov.2010.

i used the xp mode to install it in the end.
strange…
maybe we can bring some light in this that way.
robbie

I had the same problem and it also worked in XP-mode. I think the problem is when you try to update N5 32bit on win7 x64.

[Thalys]

@riwe

I think the problem is when you try to update N5 32bit on win7 x64.

No it has worked fine for me here so the problem should be elsewhere…

Cheers,
Bernard

[ROCKINROG]

Just throwing an idea out here but maybe you all should check if there’s a common version of Windows Installer that’s working/not working just to elliminate it as the culprit.
http://msdn.microsoft.com/en-us/library/aa368280(v=vs.85).aspx
http://msdn.microsoft.com/en-us/library/aa371185(v=vs.85).aspx

[twelvetwelve]

@cubendo

I’m concerned that the suddenly huge 16MB eLicenser is so intertwined with so many aspects of the software operation that updating it first has become essential for the installation, let alone program function… I remember when the Syncrosoft driver was only 5MB… and updating was unnecessary…

You’ll probably find that most installers these days have over doubled in size as developers pack both 32bit and 64bit applications into a single install package.

[TerryGorle]

…now I just have to laugh… same APPCRASH for the new HALion Sonic 1.5 update…
Either the autorun.exe installer is flaky, or incompatible with one or more of the latest Windows 7 updates…
or the latest Windows Installer.

Problem signature:
Problem Event Name: APPCRASH
Application Name: autorun.exe_HALion Sonic 1.5.0 update
Application Version: 1.5.0.220
Application Timestamp: 4c289b94
Fault Module Name: autorun.exe
Fault Module Version: 1.5.0.220
Fault Module Timestamp: 4c289b94
Exception Code: c0000005
Exception Offset: 000f897a
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

The 1+GB content update for v1.5 doesn’t work at all…

[pro_studio]

Just for the record:

I did a COMPLETE REINSTALL of the whole system. Fresh Win7/64 install + Nuendo. No additional software:

Guess what? The updater doesn’t work. It crashes like before. All the reinstall work in vain.

I did the workaround via decomress and manual install and it worked.

There must be something wrong with the installer. The system had NO SOFTWARE but Nuendo 5.0 on it and the latest Windows patches.

Steinberg fix that bug!!! This is rediculous that I can’t install my paid software because of lousy installers!

Pro.

[riwe]

@pro---studio

Just for the record:

I did a COMPLETE REINSTALL of the whole system. Fresh Win7/64 install + Nuendo. No additional software:

Guess what? The updater doesn’t work. It crashes like before. All the reinstall work in vain.

I did the workaround via decomress and manual install and it worked.

There must be something wrong with the installer. The system had NO SOFTWARE but Nuendo 5.0 on it and the latest Windows patches.

Steinberg fix that bug!!! This is rediculous that I can’t install my paid software because of lousy installers!

Pro.

Have you tried to install it in XP-Mode? (right mouse-button, then click in the popup menu “resolve compatibility problems”; I think it’s so called. I have only win7 in german).
But you are right that the installer is lousy!