Update Cubase 6.5.3 to 6.5.5 fails

Hi I am trying to update Cubase 6.5.3 to 6.5.5 and everytime I try I get the message “setup has stopped working Windows is checking for a solution” which apparently it fails to do :frowning:

In the event log I get:

Faulting application name: Setup.exe, version:, time stamp: 0x51b1e036
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434f4d
Fault offset: 0x000000000000940d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

I have sent this to Steinberg support twice but have received no answer in over a month so I thought I might try here.

Windows 7 OS Build 7601: SP1
64GB Ram
Intel i7 3930K 3.2GHz 12 Core

Not sure what other info you might need.

Any ideas?

Cheers all

Q: Have you downloaded the C6.6.5 file and is it sitting on your desktop? Does it contain 94,199 KBs? Are you working in 32 bit or 64 bit? Is your selected C6.5.5 the correct bit version?