My Cubase 12 licence has completely vanished. It doesn’t appear anywhere on my purchased products lists on the Steinberg site other than the reactivation page, which doesn’t give me an option to actually re-activate it. Cubase loads up though, which is strange.
I want to just throw it on my dongle and be done with it.
I’m on about Pro 12. Which showed up on my elicencer until this morning.
Yesterday my Windows 10 pc updated to Windows 11 and my Cubase Pro 12 licence on the elicencer showed up in red as an error and I got the error message in the original post when I performed maintenance.
Now Cubase 12 pro is missing from the soft e-licencer tab and the error has gone. I’m concerned that Cubase 12 is now running in some offline or demo mode which will shut off after a few days due to not having a working licence on this PC?
that may be the case. If it is then my eLicencer mistakenly reported Cubase pro 12 attached to it as yesterday my eLicencer Control centre , on the Soft eLicencer tab had Cubase Pro 12 on it, along with this error when it ran maintenance.
"The Soft-eLicencer stored on this computer seems to be altered in an unrecoverable way.
Please contact your software vendor to solve this issue"
hence the reason for this thread.
Where is my Cubase 12 licence now? Where is it on the Steinberg page where I can view it and remove it from this PC and re-install it on another PC?
It’s not on “My Products” page on the Steinberg website.