upgrade cubase AI to ELEMENT 8

yesterday I purchased online version of cubase element 8 upgrade from AI8 with paypal ,but still cant upgrade ??? why ?

You have to give us some idea what you are talking about?

Did you receive an email invoice, is there an activation code? Did you check spam folder, do you have it but can’t enter it?

yes , i recived th invoice mail ,and the activation code !

i downloded the link that sent from cubase , and I instal but still my cubase is AI8 was not upgrade to element 8

i did it,…problem solved…thx