Upgrade Cubase Studio 4 to 8 - Refund?

Hi everyone,

I’ve bought the upgrade from Cubase 4 to 8 two days ago. I didn’t make a distinction between Cubase Studio 4 and Cubase 4, I was thinking that the upgrade was going to work for Cubase Studio 4.

Since it’s not the case and that it appears that there’s absolutely no way to switch from Cubase Studio 4 to Cubase 4, do you guys know how to get a refund for the update I just bought? I’ve sent multiple emails to Steinberg and the support service and I’ve got no reply.

Thanks a lot in advance.

the only one way is to ask the official Steinberg support.