Upgrade from Ai6 to 6

Cubase
1

Hi,

I bought an upgrade online from Cubase AI 6 to 6 and it worked fine, but two weeks later I had to rebuild my laptop, and reinstall Cubase. Now my upgrade activation code does not work. When I enter the activation code in the elicenser, I get:

“Currently, there is no license available which can be upgraded by your upgrade license.”

Can anyone help?

2

You can only use an activation code once. The license is still on the dongle. You do not need to activate it again. Just install Cubase, plug-in the dongle and get to work. If you are talking about the message that prompts you to REGISTER Cubase, just click, “Already Registered”.

BTW, I am assuming you are talking about the full version of Cubase (with a hardware dongle). If you are talking about Elements, there is an article in the knowledge base about reactivating your software E-License on a new laptop or hard drive.

HTH
J.L.

3

Hi,

Thanks for the reply, I’m using a soft e-licenser, on elements. So if I download a license, which is then sent to my email, I can only use it once? Surely, if I’ve paid for it, it’s like having it on CD?? Shouldn’t the activation code work again, the same s before?

Thanks for your help, but it all seems rather confusing to me!! I’ll check through the knowledge base to check.

4

The knowledge base article explains how to “reactivate” your software.
HTH
J.L.

5

The activation code is a one time code to activate your license, hence its name. The license itself can be used for ever, but the complication with a soft license is that it resides on the PC it was activated on.