I’m trying to upgrade from Cubase Artist 9 to Cubase Artist 10.5 and not having much luck. Here’s the background:
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A few months ago I purchased a Lenovo p53 with Windows 10 to be used only with Cubase. I installed Cubase Artist 9 with no problems.
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Last week I decided to upgrade to Cubase Artist 10.5 and purchased the program.
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I was able to easily upgrade the eLicenser and also the Steinberg My Product page to Cubase Artist 10.5
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I then went to the Steinberg Download Assistant and selected the Cubase Artist 10.5 product icon. I downloaded the full program and tried to install it with no luck. I tried to install with the other options but also had no luck.
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As part of my 2-day upgrade effort I did uninstall Artist 9 but that didn’t help.
Now, the upgrade process is locked.
So, what do I do?