I need some help.
I currently have Cubase 9. I paid to upgrade from 9 to 10.5 yesterday. When I enter the activation code into the control centre, I receive the following message…
“Currently, there is no license available which can be upgraded by your upgrade license. Please connect an USB e-licenser, which holds an appropriate upgradable license, to your computer”
I have checked my licenses and it says Cubase Pro 10, even though I’ve been operating 9, and I’ve never upgraded to 10.
Any help would be appreciated.