Upgrade to elements 5

Im sure there is an easy way, upgrade to Dorico 5 elements some weeks ago, but not working… did not receive any email with download access code as far as I can see if I need that…

Check your junkmail?

Did you not get any email about the purchase? Invoice? Confirmation?

No, I can only see from the mobilebank that its payed for.

Are you using the latest version of the SDA? It changed some weeks ago (in between Steinberg releases), and some folks have had trouble if they didn’t update at that time.

@AKO, if you didn’t receive any email with your Download Access Code, please contact FastSpring support to ask them for assistance. They should be able to look up your order and provide you with a fresh copy of your purchase details.

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