I previously had Cubase 8 AI registered both in usb e-licenser and soft e-licenser form. I paid to upgrade to Cubase 11 pro. Everything downloaded fine and I updated licenser control center. When I enter the Cubase 11 activation code, it shows up fine. Then I press “continue” and it doesn’t let me select either the usb or soft e-licenser to upgrade. It says that no upgradable license exists, which is simply not true. I’m about to pull my hair out. Any help would be much appreciated.