UR 44 input issue since I got a new laptop

Hi Im richie im new here so hello!

I hope i’m not double threading but i looked around and dyslexic brain doesn’t help’

The issue is that i can only use line 1 and 2. 3 and 4 are now not coming up.

i downloaded the current 2.0 driver installed no dice

I get the windows realtech sound option i use mixcraft 8 pro.

i have a ur 22 which is great for my vocals guitars etc. but wanted to be able to record my drumming.
I did uninstall the ur 22mk2 before installing the ur 44

Any help would be great