UR-44 Pop noise when turning on/off

Steinberg Hardware
1

I just received a replacement UR-44. The first one had a couple of bad mic pres.
On this newer one, when I turn it on, I hear a pop noise from my right speaker (it is a powered monitor).
When I turn it off, I hear a pop noise but not as louder coming from both speakers.
It is not loud.
I emailed support to ask them if the unit should be returned.

2

My UR44 does the same thing even when the master volume has been turned down to zero. I too use active monitors (Alesis M1 Mk2’s) and the power switch and volume controls aren’t easily accessible being on the rear of the units.
I assumed it was part of the design (the lack of soft power off) but it would be interesting to see if other users have this issue.

Cheers

Stevo… :smiley:

3

Thanks Stevo. Because my first UR-44 did not pop, I am not sure what to think of it. I will share what support has to say on this thread.

Rimshot51

4

May 1, 2014 Update: Steinberg said the on/off button pops are normal. That is why they ask that the monitors are turned on after pressing on and then turned off before pressing off.

5

Guess I will just have to live with the popping then…
Thanks for the reply and update Rimshot. :slight_smile:

6

I get the same pop. I’ m now turning monitors on last and off first.