Ur is not detected please check the connection and reboot this software

Steinberg Hardware UR-C Series
1

I have a UR22C connected on my MacBook Pro 2017 13"
I installed the drivers ok, but the firmware installer fails with
“Error: UR is not detected.
Please check the connection and reboot this software.”

i want use DSPMIXfx but my interface is not detected…

please help meeeeeeee :(:frowning:

sorry for my English I speak French
vous pouvez me répondre en français svp

2

I am getting the same error updating the firmware on my UR22C.

MacBook Air early 2015 13"
2.2 GHz Intel Core i7,
High Sierra 10.13.6

“Error: UR is not detected. Please check the connection and reboot this software.”