Hey there, my UR12 has had audio/power dropouts and I’ve been trying very hard to investigate the issue.
The dropouts ONLY occur when the OFFICIAL driver is installed and on a Windows 10 (haven’t tried other versions) device, be it laptop or desktop.
I can use it via OTG on my Mi A1 Android phone and have 0 issues, no dropouts. I’ve also tried to use it with a dedicated USB PSU, no luck there either.
If I uninstall the official driver from my PC, and simply use the generic audio driver supplied by windows, I don’t have audio dropouts, HOWEVER I get strange distortion (almost like a post process effect) applied to the output seemingly at the same rate as the previously mentioned dropouts.
I’m running the latest firmware on the device, currently the Windows generic driver (random distortion prefered over audio cuts) and the latest Windows 10 1903 build (however, same issues arised on 1809, 1803 and 20H1 insider previews).
My system specs are as follows if needed:
RAM: 8GB DDR3 1600mhz
GPU: GTX 1060 3GB
Storage: Fast and plenty.
Any help regarding these issues would be very appreciated, thanks in advance.