ur22 playback noise

hi all, I have bought a ur22 but recently im getting lots of noise, first i thought its my settings and changed them, it fixed it but then i got it back, now i change it and it gets fixed then after 2 minutes noise comes back and sometimes completely overcomes the sound. what should I do?

Have you tried all USB ports on your system? Do you have USB 3.0 support? If so could you please try to use USB 2.0 ports or disable the USB 3.0 support in the BIOS (if applicable).
If that doesn’t help, please contact the support team directly. Without additonal information on your system, we cannot help here.

check your USB cables! a faulty cable could do it!