UR22c cubase not seeing audio

Hi. Just got a UR22c running the free cubase ai 11 on a MacBook Pro with Mojave.
Been using cubase since Atari days but can’t get the software to record audio.
All drivers present, etc… seeing audio in inspector… good level from microphone, selected mono input 1, etc… But no level in main input channel, no recording… Tried everything, any ideas?

macOS: Audio interface not working properly / cannot be selected in DAW / missing in Audio MIDI Setup – Steinberg Support

Hi Greg. Dial these things no joy!
Might be a faulty soundcard?
Probably just get a refund and go back to focusrite.