Ur22c issues after software/firmware update

Greetings!

I have a ur22c that I have owned for a few years now. Recently upgraded my elicenser version of basicfx suite to the steinberg licensing system and I was prompted to install a firmware update which I did.

Now, it seems like theres a load of issues. I can’t turn monitoring off, the daw mix dial doesn’t do anything (even thougn the software shows the dial moving) and I can’t monitor any of my input tracks in Cubase. I can record into them and it plays back, but when recording all I hear is the dry input.

Because my license has been upgraded, I can no longer use the older version of the software because it no longer exists on my elicenser and cannot be reactivated. I have installed it and proceeded through the license errors but it doesn’t work either.

Has anybody found a fix for this? Is it possible to downgrade my firmware?

1 Like

Bump.

I have a support ticket open which is not being responded to.