ur22c not recognized

Hi folks. I hope someone can help.

I’ve been using my Steinberg ur22c interface with mic for the last couple of months to teach classes online through skype, facetime, zoom etc… and it has worked quite well.

I’ve just installed Cubase on this mid 2018 mac with Catalina OS and not only does Cubase not see the steinberg interface, the hardware disappears from my Audio midi setup window as soon as I launch the Cubase program and I can’t even use the interface on other programs.

I just don’t get it.

I don’t know where the problem is - especially since Cubase comes with this interface and it’s supposed to work together.

Anyone have any suggestions?

thanks very much in advance !