UR824 with Cubase 14 Pro on Mac?

Trying to save a client some expense by connecting his Steinberg UR824 interface to Cubase 14 Pro. C14 isn’t seeing it and nothing appears on the Studio Setup page/Audio System. HAs anybody made this combination work? Thanks for your time to reply!

I do not own this Audiointerface but it should work just fine. Which OS is your client on?
Have you installed the latest driver?