Hello, I am a Dorico Pro 5 user, and I’m using a MacBook. I’m experiencing an issue and need some help.
As soon as the project window opens, HALion Sonic 7 launches, and within a second, my computer immediately reboots. I’m unable to work on anything because of this issue.
What should I do? I will upload the Diagnostics zip file. Please help me!
Dorico Diagnostics.zip (1017.1 KB)
Try removing this:
/Library/Audio/Plug-Ins/VST3/Nectar 4.vst3
I found the VST3 folder, but there is nothing inside it.
Just checking: You should be looking in the root level Library, not your user Library, in case that’s what happened.
Otherwise, look in the other folders in Plug-ins and delete/remove anything named Nectar.
I tried to reinstall the app and deleted
Reinstalling is usually not the solution to most problems.
I found nectar file, so I’ll gonna try again!
Unfortunately It’s crashing again
What should I do now…
Dorico Diagnostics.zip (855.6 KB)
Did something changed? Here is my Diagnostics now.
Not sure if this will help but it might be worth a try. Since I use several VST2 instrument samples, I run Dorico under Rosetta. You might want to try that. Right click on Dorico in the Applications folder, click on Get Info and then click the box to use Rosetta. Close the Get Info window and try starting Dorico.
Hi @hellojenny3838 ,
in these days today on modern operating systems a normal user application can not crash a PC to the complete ground like you mentioned. Only faulty drivers or hardware issues can do that. Also your diagnostics show that the logs always break off at different locations.
What if you open the Console.app (under Applications/Utilities) On the left are some tabs like “Crash Reports” or “system.log”, is there anything to be found that relates to the crashes that you experience? Especially, I would provoke such crash again and after booting up immediately go into that Console.app and look for any logging in regards to the crash.
