Usb e-licener registration problem

Hallo. i am not shore where to post this one.
i am trying to register my usb dongle so i can use the vst transit.
the thing is i bought it some years ago second hand from a privet user and i do not find his connection details so i cant ask him to delete the e-licener from his user . on my steinberg i get this message:
This eLicenser number has already been registered by another user.
ican i ask steinberg to send the old user an email asking him to delete ?

transfer the Lizence to another USB Lizenser that you own.

Thanks i think its my only option.
Do you think i can transfer the licence to a new usb WITHOUT registrating the old one to my user?