You may be able to help me. I have an original dongle I registered (Dongle A). This works fine.
Thinking it was getting old and maybe there was a problem with it I transferred my licenses to a new dongle (Dongle B) and registered it.
Then finding that it still had a “fault”, which turned out to be my computer I transferred the licenses back and continued working for a while with Dongle A.
However checking new licenses later I discovered that Dongle B was registered but could not remember the password for it. And to complicate, when I enter “Forgot password…” it tells me that all my possible emails are used already.
Problem: What is Steinberg’s definition of a “user who originally registered…”. ie: Does support just need my name or do I NEED my password registration entry?
It’s complicated. I am resigned to just buying a new unregistered dongle though. If the solution is simple I’ll do that, but they don’t cost a fortune.