It’is a pity because Finale and Sibelius work well on my computer 
Dorico seems to have nice ideas, but is it really mature ? Not being able to install it on a computer running Finale and Sibelius is strange. Is there a mean to inform the Dorico development team on my problem ?
The team do read this forum (though I can imagine they are quite busy just now)
I’m sure @Ulf or @dspreadbury will chip in. Clearly you can run Dorico so you should be able to create a diagnostics file (Help>Create Diagnostics Report). This creates a Dorico Diagnostics zip on your desktop which you should be able to upload here and will help them sort your particular problem.
Dorico Diagnostics.zip (228,2 Ko)
Here is the report.
I’m sorry you’re having problems, Bertrand. There must be many (tens of?) thousands of users who have Dorico installed on the same computer as Finale and Sibelius. I’m 100% certain the problem you are experiencing with the icon font on your computer isn’t related to the fact that Finale and Sibelius are installed.
The Dorico Icons font actually doesn’t need to be installed in the Windows Fonts folder. Dorico expects to find it within its own installation folder, in C:\Program Files\Steinberg\Dorico 5. Can you verify that the Dorico Icons font is indeed found there on your system?
That looks fine. I will need to ask a colleague if he has any further ideas. Please bear with me.
My colleague Richard has a couple of ideas. Could you try changing the application language in Dorico to English, and then restart the application, to see if that has any bearing on things? (It shouldn’t, but it might!)
If that doesn’t help, it may be that Windows is blocking the loading of fonts from outside the Windows Fonts folder. This article describes how to change that setting:
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Switching to English does not solve the problem.
Switching the MitigationOptions with the register does not solve.
Il will try the audit function.
Here what I get from the event log:
C:\Program Files\Steinberg\Dorico5\Dorico5.exe a tenté de charger une police restreinte par la stratégie de chargement de police.
FontType : Fichier
FontPath : ??\C:\PROGRAM FILES\STEINBERG\DORICO5\FONTS\SOURCESANSPRO-SEMIBOLDIT.TTF
Blocked : true
The steinberg polices are blocked by the “Font loading policy”.
I dont know yet how to manage that …
It definitely looks like the problem is that your system is blocking these fonts, Bertrand. The advice on the Microsoft site linked above should work: you can disable the blocking of untrusted fonts via the Group Policy Editor.
Hello again. I tried to disable the blocking of untrusted fonts. It does not change anything. I suspect a problem of Antivirus. My lab uses F-Secure, but I can not manage it personnaly. Do you have feedback of antivirus incompatibility ? Notice that I have no problem of font with Finale, Sibelius, Ableton, Native Instrument.
I think the reason you don’t have this problem with other software is that they don’t use this mechanism of loading fonts from the application folder directly, rather than from the Windows Fonts folder (which these days is a complex, virtualised beast and not a simple folder at C:\Windows\Fonts as it used to be).
Can you perhaps ask your systems administrator to temporarily disable F-Secure on your system so you can at least identify if this is the cause of the problem?
Thanks Daniel,
Having just installed Dorico on a Virtual Box (I went to Linux for my new laptop computer), I had the same problem (after running scripts to enforce Windows Security and user privacy… I don’t trust Micro$oft :-D).
Your solution helped!
Many thanks!