get something like formatfactory (free), and keep trying different formats / settings. eventually something will work. it’s the only ‘solution’ i’ve found. and yes it sometimes takes up half the time scoring to the damned video.
Some devices aren;t fully compliant with the mp4 standard, they have custom encoders available.
I use a fuij photocamera to shoot video’s, it’s MP4 but only payable when the fuij decoder is loaded. So not mp4 compliant!
thanks for all your feedback … the thing is … there is a difference between having the video loaded and not playing (due to codec issue) and having the video not loading at all.
in my case if I choose any video … the video won’t load … all that happens is that the file chooser will disappear after I click the open button … and nothing is loaded…
I am not sure if quicktime is installed or not in my system … BUT steinberg … at least have a message box saying that I need to install quicktime … not just keep quite and do nothing … that 's the least to do … coding 101 class !
I’m having the same problem as yours and I never had it before I upgraded with OSX.9.1!
The problem keeps going what ever video format I’m trying to import. I have found a workaround which has worked every time:
Quitting Cubase, repairing permissions, reopening Cubase and all works as usual! Problem is that it doesn’t fix it for good and “invalid or unsupported file” message comes back again so I must then redo the same procedure. It’s a serious problem when you work with film daily.
I am pretty sure it might come from the OSX.9.1 update.
Hope it helps?
I’ve installed the latest QT for Windows 7 - 7.7.6 and still cannot import a wmv file.
When I try to import and get a message saying that the file is not supported. I’ve tried all wmv files on my computer.
Any other ideas? Grrrrrrrrrrrrrrrr!