I have been scratching my head for a few days and I just dont seem to make my cubase import video files properly.
I have these 2 videos in mp4 format, one gets " invalid or not supported format" and can click “extract audio from video” but even that does not do anything with either videos.
The other same video ( just edited in filmora) has the same format mp4 and I can get it imported, but has " missing thumbnail cache" which cannot be even generated manually from the Pool… I can get the Audio (of the filmora edited video) imported using the path : File> import > audio from video file.
However, the filmora video has only a black screen in the video player and only shows time.
I converted the same video and tried a few formats and made sure that the video frame rate is accepted by cubase. (not variable or non standard frame rate eg: 14.53 or so) so I chose either 24 or 25 or 30 fps for my converted files and then went to project>project setup>get frame rate from video.
however, I am encountering a strange phenomena, I can import and play mov / quick time video but the extracted audio has empty tracks. No audio can play.
when importing mpeg4 / mp4 , the audio from the video is there but the video track is greyed out with missing thumbnail cache and clicking on generate thumbnail cache in pool nothing happens. The video does not play in the video player. The audio plays.
Cubase tells me that avi video is an unsupported file but it should work according to the cubase manual.
Also having this prob right now… trying to import MP4 (plays fine in QuickTime) but when I select import video → select the file, then hit open nothing happens and the video does not import. Tried converting the mp4 to H.264 but makes no diff, Cubase just won’t import.
Also tried “import audio from video” which also did not work with either mp4 or h.264 formats.
Anyone managed to solve that?
I’m on Cubase 12 Pro, macOS Monterey 12.6.1, tried several video conversion options using HandBrake, played with framerates and so, but still, Cubase just ignores that I’m importing video and does nothing after the import.