video import problems...

i wanna import a live music video to try to improve the sound.
it’s an mp4 file.
i can’t import it.
i read somewhere that you need to have quicktime installed.
is that really so?
would it help to convert the file to another format?


Yes, the video engine in Cubase 8 is based on QuickTime. On Windows you have to install QuickTime Player (latest update). You have to install it in any case, if you want to work with video in Cubase 8. To convert the video to a different video format doesn’t help.

In the current Cubase, there is an internal video engine, which is not based on QuickTime, do you don’t have to install it with Cubase 9.5 or Cubase 10 anymore.