Video - Missing Thumbnail Cache

Hi all,

trying to import a video (MOV - Mp4 codec) though keep getting the
“Missing Thumbnail Cache” message. I have tried to generate it. manually (either in the pool or in the “Media” editor) but no joy.

Any clues from you experts? :slight_smile:
Screenshot 2024-05-05 alle 14.06.04


MP4 is not a codec, it’s the file format.

Please read through Video support in Nuendo, Cubase, WaveLab and Dorico article.

Hi, I meant the codec that can be read in the attached screenshot (MPEG - 4 AAC). Shall read the article you suggest.