I’m having issues with the video player in Cubase 10 pro. The video starts and freezes whilst the audio plays along just fine. The video catches up if I paus the playback and then resume at which point the video starts playing for a short bit and then freezes again. I can tap space really quickly to play/pause/play/pause etc and get a chunky film experience.
I’m not sure how to proceed here. The format of the video (MPEG 4) is supported according to the Manuals and the project is synced to the frames of the video. My video player is fixed and active.
Here’s some information about the video that might assist in the matter.
MPEG 4 Video File - H.264
30fps - 400frames - 2048x2048pixel
13.333s - 11.65MB - 1 Audio stream(s)
I’m grateful for any help you can assist me with in this matter. I’m quite lost here!
Hi,
i have the very same issue. Successive updates didn’t change anything.
Projects that used to work show now the freezing video player.
Here’s some information about one of the videos that previously worked :
H.264 - 24pfs - 6288 frames - 640x360 pixels - quick time video file
I would be grateful if someone could give a good advice,
best regards,
Mickaël
Well the first time this trouble came into the way, it was about 1 year ago, i was using cubase 9 but as far as i remember nothing had changed. Same hardware, maybe just some update in windows 10. Now and then the video player started to work again. In march it went to freeze again (the player) and i made un update to cubase 10, hoping that would help, but it didn’t. It hasn’t worked since (and i needed not to use it).
Strange isn’t it ?
I hope it’s a known issue,
thank you for reading.
Mickaël
Martin,
i created a full dmp file but it’s about 5Go.
Maybe a light file would be enough if you know what kind of event to seek.
Meanwhile, i shall try to get a dropbox…
Thank you Martin for your investigations.
The other day the player was stuck but today it works.
Yesterday I sacrificed a chicken, maybe that is the point …
If it goes wrong, I’ll go get a ticket.
I am having a similar problem, and have had this problem with every version of Cubase I’ve owned (8, 8.5)
Recently I had a project that used a video file. One day I opened the project (I believe after the project crashed or Cubase hard quit on me), and the project loads up until the point where it would show the video track, and the whole thing freezes. I can recover the audio, but of course now I have to figure out where it all goes, lol. I can’t even open a deactivated version of the project to just delete the video track.
It has already happened on a 2nd project. I can only conclude that Cubase Video players crash my computer.
Anyways, I would LOVE to be able to score to video as Cubase pro is intended to do, but I simply cannot. I’ll try uninstalling Quicktime and report back, I guess?