Viola in wrong octave?

When I bring in an xml file from Finale, I notice the Viola is shifted an octave. When place on the staff correctly, I get out of range notes in the Viola’s playable range. The instrument is HALion HSO Viola, playback template is stock Ikonica sketch/HSO/ Halion…

The out-of-range notes should be unrelated to the playback template. Do the notes sound in the right octave?

They do not. Dead notes.

[edit: transposing an octave in HALion does seem to get it right.)

Try reapplying the Playback Template to see if it fixes things.

In that case I think something is messed up in the instrument definition due to the import. If you create a fresh Viola player from scratch and copy the contents over, maybe that fixes it?

Importing instruments from Finale is fragile.
Try to reassign the instrument in Setup Mode.

From my experience it’s more reliable to create a new project in Dorico and copy&paste the music from the imported file.

transposing an octave in HALion does seem to get it right. The low C (open sting) now sounds in its proper range. (But it still shows as out of range so that is a feature I won’t rely on for this instrument.)

I would Change Instrument, and select Viola again.

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