VPS Avenger crashes Cubase 10.0.30

Hi.
I’m sorry, but I can’t work normally. Every time when I work with VPS Avenger Cubase crashes. How to reproduce it.

  1. Create instrument track with VPS Avenger
  2. Place any MIDI and start play
  3. Open VPS Avenger while MIDI plays. I get crash on this step every third time from 3.

OR

  1. Create instrument track with VPS Avenger
  2. Place any MIDI and start play
  3. Open VPS Avenger while MIDI plays.
  4. Make any changes in I VPS Avenger GUI.
  5. Close VPS Avenger GUI while MIDI plays. I get crash on this step every second time from 3.

I can’t work!

Can anybody explain situation?


Dump file below

Process: Cubase 10 [22947]
Path: /Applications/Cubase 10.app/Contents/MacOS/Cubase 10
Identifier: com.steinberg.cubase10
Version: 10.0.30.236 (10.0.30.236)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 10 [22947]
User ID: 501

Date/Time: 2019-07-04 16:08:55.105 +0300
OS Version: Mac OS X 10.14.5 (18F132)
Report Version: 12
Anonymous UUID: 943B269C-E662-B10E-27A5-91B840258BD5


Time Awake Since Boot: 30000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000d7474e290
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [22947]

VM Regions Near 0xd7474e290:
VM_ALLOCATE 0000000227bae000-0000000227d08000 [ 1384K] rw-/rwx SM=PRV

JS JIT generated code 00004149c1200000-00004149c1201000 [ 4K] —/rwx SM=NUL

Application Specific Information:
Calling windowShouldClose: on the delegate for the SMTGCocoa1559898503_FloatingWindow 0x7ffbfb357160

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.keilwerthAudio.VPS-Avenger 0x0000000171fb2441 FT_Done_Library + 129
1 com.keilwerthAudio.VPS-Avenger 0x0000000171fbca2f FT_Done_FreeType + 15
2 com.keilwerthAudio.VPS-Avenger 0x0000000171f4a559 agg::font_engine_ft2_lcd::~font_engine_ft2_lcd() + 153
3 com.keilwerthAudio.VPS-Avenger 0x000000017209b431 Kalli::CBitmap::~CBitmap() + 321
4 com.keilwerthAudio.VPS-Avenger 0x0000000171f6a679 Kalli::Kalli_AnimKnob::~Kalli_AnimKnob() + 41
5 com.keilwerthAudio.VPS-Avenger 0x0000000171c063bc Kalli::CMakroDial::~CMakroDial() + 28
6 com.keilwerthAudio.VPS-Avenger 0x00000001720bdb0b Kalli::CViewContainer::~CViewContainer() + 523

Thread 1:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fff643c027e semaphore_timedwait_trap + 10
1 com.steinberg.cubase10 0x000000010c0af872 0x10a7a0000 + 26278002
2 com.steinberg.cubase10 0x000000010b546fcb 0x10a7a0000 + 14315467
3 com.steinberg.cubase10 0x000000010c0aeb54 0x10a7a0000 + 26274644
4 libsystem_pthread.dylib 0x00007fff6447f2eb _pthread_body + 126
5 libsystem_pthread.dylib 0x00007fff64482249 _pthread_start + 66
6 libsystem_pthread.dylib 0x00007fff6447e40d thread_start + 13

Thread 2:: com.steinberg.dispatcher.0
0 libsystem_kernel.dylib 0x00007fff643c4af6 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff64480dbe _pthread_rwlock_lock_wait + 57
2 libsystem_pthread.dylib 0x00007fff6447ebc6 _pthread_rwlock_lock_slow + 547
3 com.steinberg.cubase10 0x000000010c0e6c6f 0x10a7a0000 + 26504303
4 com.steinberg.cubase10 0x000000010c0e8b8a 0x10a7a0000 + 26512266
5 com.steinberg.cubase10 0x000000010c1f8074 0x10a7a0000 + 27623540
6 libsystem_pthread.dylib 0x00007fff6447f2eb _pthread_body + 126
7 libsystem_pthread.dylib 0x00007fff64482249 _pthread_start + 66
8 libsystem_pthread.dylib 0x00007fff6447e40d thread_start + 13

Sincerely,
Alexander

Hi,

The crash is completely in keilwerthAudio.VPS-Avenger. Please get in touch with the vendor.

Hi Martin.
Thank you for your reply. I tried contact with support from Keilwerth. But they never answered.

Anyway, thank you again.

Alex

I was guessing Avenger but couldn’t be sure. The ones not reporting and related to a hang on exit are my controller keyboard Nektar P6. I’ll probably be selling the Nektar P6 once I discover something better but I can’t part with Avenger, it’s essential to me.

oops wrong thread