VST Connect Performing not even opening

I just got a brand new mac mini and the very first software I installed was the VST connect PERFORMER and it opened beautifully… Now after a couple of days and installing other programs it simply won’t even start… I unistalled, reinstalled and even factory reseted the whole computer but still VST CONNECT PERFORMER won’t even open… and I’m getting an infinite LOG which I can’t post here because of it lenght and I haven’t figured out a way to send a support ticket to Steinberg because I always end in a loop… please help.

Hi,

can you please send me the log or a part of it? (m.spork (at) steinberg.de)
Meanwhile please locate the following files and folder
[a] /Users/YourUserName/Library/Preferences/com.steinberg.VST Connect Performer.plist
[b] /Users/YourUsername/Library/Application Support/Steinberg/VST Connect Performer
Delete them, restart your Mac and start the Performer app again. It works?

And please be sure to run the latest version

See you,
Michael.