Vst connect pro - I bought it.. can't use it since upgrading to cubase 12

Cubase
1

it worked on cubase 11… doesn’t work on cubase 12… even when I plug the e-licenser with the license on it.
help

2

Certainly it’s possible to help you.

3

I hope so… tried to submit a ticket to steinberg and couldn’t…
Pretty annoying…
Someone knows what am I missing?
Thanks