VST Live 2 crash during intialising.
All my other Steinberg applications (e.g. Cubase 14 pro) work fine.
The support service on my account has been completely unresponsive for at least a month for other problems: for this reason I ask for help here.
Thanks
Giovanni Barbieri
From Italy
Could you pls send us the crashlog, thanks!
+ System
|||- Provider
[ Name] Windows Error Reporting
[ Guid] {0ead09bd-2157-539a-8d6d-c87f95b64d70}|
| — | — |
EventID 1001
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x8000000000000000
|||- TimeCreated
[ SystemTime] 2025-01-06T13:13:34.1808047Z|
| — | — |
EventRecordID 29743
Correlation
|||- Execution
[ ProcessID] 19260
[ ThreadID] 6000|
| — | — |
Channel Application
Computer NEWMUSIC
|||- Security
[ UserID] S-1-5-18|
| — | — |
- EventData
Bucket
BucketType 0
EventName LiveKernelEvent
Response Non disponibile
CabId 0
P1 1d4
P2 0
P3 4
P4 fffff28c17aff6d0
P5 102
P6 10_0_26100
P7 0_0
P8 256_1
P9
P10
AttachedFiles \?\C:\WINDOWS\LiveKernelReports\UcmUcsiCx.sys\UcmUcsiCx.sys-20241216-1526.dmp \?\C:\WINDOWS\SystemTemp\WER-416869671-0.sysdata.xml \?\C:\WINDOWS\LiveKernelReports\UcmUcsiCx.sys-20241216-1526.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.937792c6-3f05-464c-ae92-ff4be3aa795a.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2629f666-674e-4946-840c-997b10b891c5.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ebe8ec24-d6eb-4e42-b196-fe6696c47d09.tmp.txt \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d0df004b-fcdd-40e7-b3eb-51ccfcbee1c4.tmp.xml
StorePath \?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1d4_4b516f58b4fe77bf7c5c35f56baa19e019c9c961_00000000_9f11226e-3f8d-479d-ad67-4f749e67939d
AnalysisSymbol
Rechecking 0
ReportId 9f11226e-3f8d-479d-ad67-4f749e67939d
ReportStatus 2049
HashedBucket
CabGuid 0
I found the error thanks to your instructions in event Wiever. It was a plugin (Antares access) that I no longer use. I uninstalled this and VST Live started up fine. Thanks!!!
1 Like