My voucher has gone live on My Steinberg - and I have received the wrong voucher.
I had WaveLab 10 Pro Educational, which I upgraded to WaveLab 11 Pro. The upgrade removes the educational restriction - it is now a retail licence.
I received a voucher for WaveLab 11.1 Pro Educational, which I will not be applying. I have opened support case #490695.
I have received a replacement Download Access Code on the support system and have migrated my WaveLab licence successfully.
I recommend anyone else with this issue open a support case.
After receiving (from support) the correct Download Access Code my licence was upgraded sucessfully.
However, I am left with two licences in the activation manager. One that is ok and one that is going to get expired.
Do I need to do something about it, or just leave it as it is?
Thanks
Kostas
