Wavelab 13 - crashes/disables Sonarworks SoundID reference

WaveLab
1

Hi,

I use Sonarworks SoundID reference in Wavelab 13. It allows me to switch between monitor profiles using Speaker Configurations and works fine.

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However when I quit Wavelab it ‘disables/crashes’ SoundID reference and I have to manually go into Sound ID reference and click ‘restart Playback Engine’ - then Sound ID works fine again:

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Is there a setting that would enable Wavelab 13 to work properly with Sound ID and NOT require me to have to re-start SoundID every time I use Wavelab 13?

Many Thanks.

(PS - I use a similar set up in Cubase 15 pro Control Room and this doesn’t crash Sound ID on exit)

2

Do you have a crash log?

3

Thanks for the quick reply…Can you tell me where to look for that?

4

Are you on Windows or Mac?

5

Just to say, I do exactly this and have no issue at all. In fact I have Sound ID inserted and bound into 3 or 4 of my speaker settings, along with other plugins. One for headphones. One with mix cube emulation etc.

But I do have Sound ID system wide and service disabled, as I only ever want to use the plugin version. (I wrote a script to do this after each new install/update, if it’s any use to you let me know. Windows 11 here).

6

Windows 11 - all my details are in my bio :slight_smile:

7

Cool - I do have mine running both as plug-ins in Cubase and Wavelab AND and on my system which plays audio through my main monitors…just so I can listen to mixes outside of Cubase/Wavelab.

Never used to be a problem - It’s only occured since the 13.0.10 update?

8

Windows stores the crash dumps at this location:

%LOCALAPPDATA%\CrashDumps

But check the timestamp, since you probably have several files there.

9

Tried to update to
grafik

???

10

Yep…same problem. Also Sonarworks had an update..also installed

11

It feels like Wavelab is ‘grabbing’ the audio driver (windows + sound ID reference) and not properly ‘releasing’ it when it exits?

12

Thanks PG…will look when back in studio

13

Here’s the .dmp file - I ZIP’d it as it was 70MB

14

The crash happens in this plugin:
SoundID Reference VST3 Plugin.vst3
You should pass the case to this company.

15

I appreciate that the .dmp file is highlighting that plugin, but we knew that already, hence my post.

The question is why it has worked fine previously in Wavelab? (And that it works fine in Cubase)

I will raise with Sonarworks…I suspect they will say it’s a Wavelab problem, as the issue only occurs with Wavelab.

16

As far as a crash happens inside the plugin and not inside WaveLab, this is definitely something Sonarworks should look at.

17

Just looking again.That crash occurred when I had changed the normal driver I use in Sound ID reference…it’s unrelated to the original issue.

The original problem is not creating any crash dumps, it’s just disabling Sound ID reference when I exit Wavelab.

18

I don’t know what "Sound ID reference’ is.
Is it a plugin setting stored in WaveLab or a global preference, outside WaveLab?

19

It’s the name of the software produced by Sonarworks. It’s available as a plugin (how I use inside of Wavelab and Cubase)…and as a standalone system wide application.

It’s very popular

20

The plug-in version is working fine in Wavelab.

But Wavelab is ‘disabling’ the system wide version

This is a new problem since the Wavelab 13.10. It has worked fine in Wavelab 12 and Wavelab 13.0.

The problem persists in Wavelab 13.20