Are you successfully using WaveLab 8 with an Avid (Pro Tools) HD Native card and Interface running on a Mac?
I have a Pro Tools HD Native rig—running on a Mac Pro Quad Nehalem with 16 GB of RAM—that I set up several months ago that has been rock solid. A couple weeks ago I upgraded from Pro Tools 10 to Pro Tools 11. I like it!
About 20 days ago I realized that I now need a mastering and CD burning software suite. After much research, I chose WaveLab 8 and downloaded the trial version, which is good through November 12th.
I did 2 CD burning projects with WaveLab and was able to use it together with my Pro Tools HD Native card and HD I/O 16x16 interface without any real problems.
However, this week I started a new project using WaveLab and unfortunately the connection between WaveLab and my Pro Tools hardware seems to be broken. When I tried to play the Audio Montage of my assembled songs, I got the following error message:
The audio streaming configuration is not valid
(check the VST Audio Connections dialog).
Other than going back and forth between Pro Tools and Wavelab (never attempting to run them at the same time) I can’t think of anything I did to “break” the connection.
Under Options, VST Audio Connections, Audio Device I selected HD Native. I’ve hit the refresh button. From the Playback tab, the Device Output for each channel says Unused. I am not able to select anything other than Unused. Nothing else I select in VST Audio Connections resolved the problem.
Note that I do NOT have Pro Tools running when I am trying to use WaveLab.
Under the Mac’s Activity Monitor I can view all processes. I do see the WaveLab 8 process running. and I see coreaudiod and coreservicesd processes running.
Yesterday I contacted Steinberg for support and today began a dialog with Chris is software support. He told me to install a new version of Wavelab 8 (8.0.3) that just came out on 10/31. I did that. Unfortunately, now the HD Native card doesn’t even show up as an Audio Device in the VST Audio Connections tab any more. At least the error message is gone and the clip does play when selecting Built in Audio from the Audio Device menu.
After having me go to Audio MIDI Setup and look at Audio Devices, we saw that the HD Native reports “0 in and 0 out”, Chris then declared that the problem is on the Avid side of the fence and that I need to talk to Avid for support. He also told me that I should upgrade the OS from OSX 10.8.3 to 10.8.5. So I did that, including all additional available updates from Apple.
My Pro Tools rig continues to run just fine by itself. My gut sense is there is some issue with the Core Audio driver and WaveLab 8. After exiting Pro Tools but before launching WaveLab, I have opened up Avid Core Audio Manager. Here’s what it reports:
Avid HW: HD Native
Status: Connected @ 44.1k
Channels: 16 in / 16 out
Attached Clients: 0
If “clients” refers to non-Avid software such as WaveLab, I would interpret this report to indicate that the Core Audio driver is running but that WaveLab for some reason is not connected to it.
I’m hoping some of you are running WaveLab 8 with an HD Native-based rig and can tell me what the “secret” is to get them work correctly together.
Thanks so much for your time.